Special report: South Africa’s unsecured lending crisis READ MORE

Special report: South Africa’s unsecured lending crisis

Earlier this year, Differential Capital released a comprehensive analysis of the South African unsecured lending market in which it argued that despite the well-meaning legislation that had created this industry, it was essentially dysfunctional. Instead of empowering...
Best Retail Finance Credit Provider Award 2019 READ MORE

Best Retail Finance Credit Provider Award 2019

Dear Friends and Valued Partners. I’m happy to share with you our recent success in winning the “Best Retail Finance Credit Provider Award” at the 2019 Debt Review Awards held recently in KwaZulu-Natal. The Debt Review Awards is an industry Awards...
Consumer Friend Now A BPESA Member READ MORE

Consumer Friend Now A BPESA Member

Consumer Friend recently became a member of BPESA (Business Process Enabling South Africa) the recognised Industry Body and Trade Association for the Global Business Services (GBS) Sector in South Africa. BPESA is a not for profit entity dedicated to the creation of...
Annual Debt Review Awards READ MORE

Annual Debt Review Awards

The annual Debt Review Awards celebrates and rewards the Debt Counselling and Debt Review Industry. Each year, parties who are NCR registered within the Dept Review Industry are invited to participate. Winners are selected using online software, where the Debt Review...
2018 Debt Review Awards Winners READ MORE

2018 Debt Review Awards Winners

This year well over 50 companies and individuals were recognised in the Peer Review Process Awards, including Consumer Friend. The increase in numbers is in part due to the feedback we received from the industry. You may be wondering who won all the Awards? Here are...
Consumer Friend Offers Way To Handle POPI Act Complications READ MORE

Consumer Friend Offers Way To Handle POPI Act Complications

The Protection of Personal Information Act (POPOI Act) is soon coming into effect and will influence how consumers, credit providers and Debt Counsellors exchange information. In part, it will make it difficult to exchange information with ID numbers and Account...
Annual Review Sub-Committee – CIF READ MORE

Annual Review Sub-Committee – CIF

Justin van der Linde will be representing the National Clothing Retail Federation (NCRF) in an annual review sub-committee, which aims to provide procedural and legal solutions for the annual review of debt arrangements and court orders by the debt counsellor. We...
Debt Intervention READ MORE

Debt Intervention

The Department of Trade & Industry (DTI) is currently holding public hearings in order to ascertain if the Bill is in line with the Constitution – this in an effort to ascertain the possible impact. Genesis Analytics has been tasked to independently assess...
Judge President Practice Directive Issued READ MORE

Judge President Practice Directive Issued

A Directive was issued in February 2019 to make provision for a full court to sit to hear and determine two (2) debt review court applications to be declared not over-indebted and to clarify the position and practices pertaining to similar applications. A further...
Excluded Accounts READ MORE

Excluded Accounts

Consumer Friend noticed that a number of debt counsellors exclude certain credit agreements from the debt review process. After extensive investigations, we approached the transgressing debt counsellors to ascertain their reasoning behind this. A number of reasons...