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Debt Counselling Misleading Market Practices

Debt Counselling Misleading Market Practices

Circular 10 of 2020 In 2015, the National Credit Regulator ("the NCR") through Circular 1 of 2015 communicated the general standard expected from Debt Counsellors (DCs) when advertising or marketing the debt counselling service. Furthermore, the NCR in 2019 released a...

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Reckless Lending Webinar Video

Reckless Lending Webinar Video

Key Topics: Upcoming NCR Reckless Lending Circular Assessment mechanisms Recommendations to the court How to apply, timelines and fees Panelists: Tim van der Grijp - The National Credit Regulator Justin van der Linde - Consumer Friend

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Reckless Lending Webinar Video

Reckless Lending Webinar

Key Topics: Upcoming NCR Reckless Lending Circular Assessment mechanisms Recommendations to the court How to apply, timelines and fees Panelists: Tim van der Grijp - The National Credit Regulator Justin van der Linde - Consumer Friend Date: Thursday, 29 October Time:...

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Tribunal vs Court

Tribunal vs Court

Debt counselors are invited to this FREE informative webinar focusing on case law, procedures, and proposing the best route to the consumer. Thursday, 30 July 09h00 Zoom Webinar Guest Speakers Derrick Bendeman (Attorney) & Prenesen Moodley (NCT)

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ISO 9001:2015 Certification for Consumer Friend

The quality policies of Consumer Friend span the entire breadth of its operations. From our Client service and recruitment policies through to the core service of outsourced Debt Review management, Consumer Friend is committed to consistently delivering the highest...

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Coronavirus Debt Counsellor Guide FREE Webinar

Coronavirus Debt Counsellor Guide FREE Webinar

Date: 11 June 2020 Time: 09h00 Register today for this FREE WEBINAR and submit questions to be answered by our panel of speakers: Speakers: Tim Van Der Grijp (NCR) Christopher Keuler (One Sure) Heman Joubert (PDASA) Luis Da Cruz (Wesbank) Laszlo Toth (NCRF) COVID-19...

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RCS 11th Annual EDC Awards 2019 EDC of the Year

RCS 11th Annual EDC Awards 2019 EDC of the Year

On the 13th of March RCS held their Annual EDC Awards Celebration for 2019 at Steenberg Estate in Cape Town. The awards highlight top outsourced debt collection organisations that have made a considerable impact in recovering funds on behalf of RCS. Consumer Friend...

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Special report: South Africa’s unsecured lending crisis

Special report: South Africa’s unsecured lending crisis

Earlier this year, Differential Capital released a comprehensive analysis of the South African unsecured lending market in which it argued that despite the well-meaning legislation that had created this industry, it was essentially dysfunctional. Instead of empowering...

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Best Retail Finance Credit Provider Award 2019

Best Retail Finance Credit Provider Award 2019

Dear Friends and Valued Partners. I'm happy to share with you our recent success in winning the "Best Retail Finance Credit Provider Award" at the 2019 Debt Review Awards held recently in KwaZulu-Natal. The Debt Review Awards is an industry Awards Program which is...

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Consumer Friend Now A BPESA Member

Consumer Friend Now A BPESA Member

Consumer Friend recently became a member of BPESA (Business Process Enabling South Africa) the recognised Industry Body and Trade Association for the Global Business Services (GBS) Sector in South Africa. BPESA is a not for profit entity dedicated to the creation of...

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Annual Debt Review Awards

Annual Debt Review Awards

The annual Debt Review Awards celebrates and rewards the Debt Counselling and Debt Review Industry. Each year, parties who are NCR registered within the Dept Review Industry are invited to participate. Winners are selected using online software, where the Debt Review...

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2018 Debt Review Awards Winners

2018 Debt Review Awards Winners

This year well over 50 companies and individuals were recognised in the Peer Review Process Awards, including Consumer Friend. The increase in numbers is in part due to the feedback we received from the industry. You may be wondering who won all the Awards? Here are...

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