8 consecutive years! Consumer Friend has done it again, winning the “Best Retail Finance Credit Provider Award” at the 2021 Debt Review Awards. We are truly enthused for being recognised for this important industry award. The Debt Review Awards is an...
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The state of the Consumer Credit Industry Proudly bought to you by Consumer Friend Thursday, 26 August, 11 AM – 12 PM Laurien Kemp – Nedbank Muhammed Laher – ABSA Cindy Mauritz – Capitec Denise Hartley – First National Bank Roxanne Fietze...
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KWAZULU-NATAL, MAY 2021 – We take great pleasure in advising that UBANK has appointed CONSUMER FRIEND as its outsourced service provider for accounts entering the Debt Review process. “We are delighted to welcome another Bank into the Consumer Friend...
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On the 5th of March RCS held their Annual EDC Awards Celebration for 2020. This year, the event was held in a virtual fashion and highlighted top outsourced debt collection organisations that have made a considerable impact in recovering funds on behalf of RCS....
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DCRS is a set of standard rules agreed upon by the industry that provide voluntary concessions by exclusion of certain charges, adjusting the contractual fees, interest rates and repayment terms on credit agreements that are restructured under debt counselling. The...
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Towards the end of 2020, after deliberations with various related stakeholders, the NCR issued a circular developed by the CIF with proposed operational solutions to standardize debt review court orders. It further addresses the inability of debt counsellors to comply...
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Circular 10 of 2020 In 2015, the National Credit Regulator (“the NCR”) through Circular 1 of 2015 communicated the general standard expected from Debt Counsellors (DCs) when advertising or marketing the debt counselling service. Furthermore, the NCR in...
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Panelists: Denise Hartley – First National Bank Justin van der Linde – Consumer Friend Date: Thursday, 19 November Time: 9 – 10 am Place: Zoom
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Key Topics: Upcoming NCR Reckless Lending Circular Assessment mechanisms Recommendations to the court How to apply, timelines and fees Panelists: Tim van der Grijp – The National Credit Regulator Justin van der Linde – Consumer...
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