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Debt Counselling Misleading Market Practices
Circular 10 of 2020 In 2015, the National Credit Regulator ("the NCR") through Circular 1 of 2015 communicated the general standard expected from Debt Counsellors (DCs) when advertising or marketing the debt counselling service. Furthermore, the NCR in 2019 released a...
Are you really POPIA Compliant?
Panelists: Denise Hartley - First National Bank Justin van der Linde - Consumer Friend Date: Thursday, 19 November Time: 9 - 10 am Place: Zoom
Reckless Lending Webinar Video
Key Topics: Upcoming NCR Reckless Lending Circular Assessment mechanisms Recommendations to the court How to apply, timelines and fees Panelists: Tim van der Grijp - The National Credit Regulator Justin van der Linde - Consumer Friend
Reckless Lending Webinar
Key Topics: Upcoming NCR Reckless Lending Circular Assessment mechanisms Recommendations to the court How to apply, timelines and fees Panelists: Tim van der Grijp - The National Credit Regulator Justin van der Linde - Consumer Friend Date: Thursday, 29 October Time:...
A message from our CEO at the Virtual 2020 Debt Review Awards
Consumer Friend wins "Best Retail Finance Credit Provider" at the Debt Review Awards 2020.
Consumer Friend wins “Best Retail Finance Credit Provider” at the Debt Review Awards 2020
Dear Friends and Valued Partners We are delighted to announce that Consumer Friend has won the "Best Retail Finance Credit Provider Award" at the 2020 Debt Review Awards. This is our 7th year in a row winning this significant industry award and we are most grateful...
Leveraging Technology for the Debt Review Industry Video
Thursday, 10 September 2020 09:00 Zoom Webinar Guest Speaker: Lynne Miller - Chief Technology Officer (Slipstream Software Solutions)
Leveraging Technology for the Debt Review Industry
Thursday, 10 September 2020 09:00 Zoom Webinar Guest Speaker: Lynne Miller - Chief Technology Officer (Slipstream Software Solutions) Register here: https://zoom.us/webinar/register/WN_yS8SfvS3R-mKPz5wouX6Ig
Consumer Friend appointed to Administer EDCON (RCS Book) Debt Review Portfolio
Consumer Friend, the largest subsidiary of the Upstream Group, provides comprehensive outsourced services for accounts receivables that have become part of the Debt Review process. Consumer Friend has recently been appointed to take over the Debt Review administration...
Tribunal vs Court
Debt counselors are invited to this FREE informative webinar focusing on case law, procedures, and proposing the best route to the consumer. Thursday, 30 July 09h00 Zoom Webinar Guest Speakers Derrick Bendeman (Attorney) & Prenesen Moodley (NCT)
ISO 9001:2015 Certification for Consumer Friend
The quality policies of Consumer Friend span the entire breadth of its operations. From our Client service and recruitment policies through to the core service of outsourced Debt Review management, Consumer Friend is committed to consistently delivering the highest...
Lendcor (Pty) Ltd chooses Consumer Friend for Outsourced Debt Review Solutions
KWAZULU-NATAL, 18 June, 2020 - Lendcor, an established leader in the prudent financing of home improvements, operating mostly in rural areas, has mandated Consumer Friend, the leader in outsourced Debt Review solutions, to manage their Debt Review portfolio. Consumer...
COVID-19 Industry Guide Specifically for Debt Counsellors
Date: 11 June 2020 Time: 09h00 Speakers: Tim Van Der Grijp (NCR) Christopher Keuler (One Sure) Heman Joubert (PDASA) Luis Da Cruz (Wesbank) Laszlo Toth (NCRF)
Coronavirus Debt Counsellor Guide FREE Webinar
Date: 11 June 2020 Time: 09h00 Register today for this FREE WEBINAR and submit questions to be answered by our panel of speakers: Speakers: Tim Van Der Grijp (NCR) Christopher Keuler (One Sure) Heman Joubert (PDASA) Luis Da Cruz (Wesbank) Laszlo Toth (NCRF) COVID-19...
RCS 11th Annual EDC Awards 2019 EDC of the Year
On the 13th of March RCS held their Annual EDC Awards Celebration for 2019 at Steenberg Estate in Cape Town. The awards highlight top outsourced debt collection organisations that have made a considerable impact in recovering funds on behalf of RCS. Consumer Friend...
Special report: South Africa’s unsecured lending crisis
Earlier this year, Differential Capital released a comprehensive analysis of the South African unsecured lending market in which it argued that despite the well-meaning legislation that had created this industry, it was essentially dysfunctional. Instead of empowering...
Best Retail Finance Credit Provider Award 2019
Dear Friends and Valued Partners. I'm happy to share with you our recent success in winning the "Best Retail Finance Credit Provider Award" at the 2019 Debt Review Awards held recently in KwaZulu-Natal. The Debt Review Awards is an industry Awards Program which is...
Consumer Friend Now A BPESA Member
Consumer Friend recently became a member of BPESA (Business Process Enabling South Africa) the recognised Industry Body and Trade Association for the Global Business Services (GBS) Sector in South Africa. BPESA is a not for profit entity dedicated to the creation of...
Annual Debt Review Awards
The annual Debt Review Awards celebrates and rewards the Debt Counselling and Debt Review Industry. Each year, parties who are NCR registered within the Dept Review Industry are invited to participate. Winners are selected using online software, where the Debt Review...
2018 Debt Review Awards Winners
This year well over 50 companies and individuals were recognised in the Peer Review Process Awards, including Consumer Friend. The increase in numbers is in part due to the feedback we received from the industry. You may be wondering who won all the Awards? Here are...