2018 Debt Review Awards Winners READ MORE

2018 Debt Review Awards Winners

May 6, 2019

This year well over 50 companies and individuals were recognised in the Peer Review Process Awards, including Consumer Friend. The increase in numbers is in part due to the feedback we received from the industry. You may be wondering who won all the Awards? Here are...
Consumer Friend Offers Way To Handle POPI Act Complications READ MORE

Consumer Friend Offers Way To Handle POPI Act Complications

May 6, 2019

The Protection of Personal Information Act (POPOI Act) is soon coming into effect and will influence how consumers, credit providers and Debt Counsellors exchange information. In part, it will make it difficult to exchange information with ID numbers and Account...
Excluded Accounts READ MORE

Excluded Accounts

May 3, 2019

Consumer Friend noticed that a number of debt counsellors exclude certain credit agreements from the debt review process. After extensive investigations, we approached the transgressing debt counsellors to ascertain their reasoning behind this. A number of reasons...